Managed IT Operations and Services

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Managed IT Operations and Services

As a service integrator, Informa Solutions enable optimized productivity for your workforce by balancing performance, flexibility, cost, and security. Informa Solutions philosophy is structured around the sole aim of becoming a partner to our clients, not a vendor. Our processes have been carefully designed to ensure fast, efficient and cost-effective solutions, empowering enterprises to focus on their core competencies. It is woven together with the meticulous combination of People, Process and Tools, with the hallmark of redundancy, high availability, and non-intruding security.

Managed IT Operations

We Manage your entire IT Operations from end-user support, Onsite resident engineers, help desk, maintenance and Datacenter Management.

 

Managed IT Services

Under managed services, we offer flexible options for clients to choose specific IT services from Informa Solutions.

 

Our Methodology

  • Gather -Understand client requirement and IT strategy for scalable, cost-effective solutions.
  • Design -Integrate various technologies for optimum performance and build a robust IT infrastructure.
  • Transition -Concept to reality. Onsite implementation of solutions, adopting global standards.
  • Sustain -Delivering value to the business with ITIL process-driven approach.
  • Optimize -Continual Improvement with data and trend analysis, ensuring increased ROI.

Key Benefits:

  • Improves Infrastructure Performance & Availability
  • Measurable & Visible IT Service Management with Service Level Agreements
  • Faster & Improved ROI
  • 24×7 availability of pool of expertise
  • Increased confidence of stakeholders in the overall IT Infrastructure

Key Deliverables:

  • Workspace Management
  • Datacenter Management
  • IT Facilities Management
  • Asset Management
  • IP Telephony Services

 

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